Frequently Asked Questions

Yes, in the Keller Williams family, dotloop is a key part of your business and is now a fully integrated partner through Keller Cloud Innovator Program (read press release). While Keller Williams will no longer be subsidizing your dotloop account, you have the choice to enter a relationship directly with us.

Market Centers and agents now have the opportunity to enter into a relationship directly with dotloop using dotloop Business+ for Market Centers; dotloop’s Premium platform; or dotloop for Teams — with no steep learning curve or additional onboarding time.

Absolutely! On November 19, 2019, Keller Williams officially welcomed dotloop as a fully integrated partner through the Keller Cloud Innovator Program.

Click here to read the Keller Williams press release.

All transaction data created up to September 15, 2019 has been delivered to Keller Williams who manages accessibility.

Transactions created after September 15, 2019 need to be managed by each individual user.

As an Individual Agent
If your Market Center is one of the hundreds that directly partnered with dotloop, you will continue to have access to your dotloop account along with all Premium features.

If your Market Center has chosen to not continue using dotloop Business+, you will continue to have access to your dotloop account through our limited free trial plan (does not include Premium or compliance features). However, you can continue to enjoy all dotloop Premium features by purchasing a monthly ($29/month) or yearly ($299/year) membership.

As a Dashboard Admin
If your Market Center is one of the hundreds that directly partnered with dotloop, all admin access along with compliance features will continue and not be affected in any way.

If your Market Center has chosen to not continue using dotloop Business+, all compliance features within the Market Center dashboard will be deactivated on your contract cancellation date. This means that all admin profiles will be removed along with visibility into agent loops, their activity logs, real-time notifications, messaging, templates and more.

If your Market Center is using the limited compliance functionality, this feature set will be deactivated on December 17, 2019. Upon deactivation, all the features noted in the paragraph above will be deactivated.

If you wish to reactivate your Market Center dashboard, talk to a Business Consultant today.

2019 is all about choice. For nearly 10 years, dotloop has been the tried-and-trusted choice of KW users, helping them to achieve their business goals.

Market Centers, Teams and Associates now have the opportunity to enter a relationship directly with dotloop using dotloop Business+ for Market Centers; dotloop for Teams; or dotloop’s Premium for agents. All platforms will continue to provide agents with a multitude of end-to-end transaction management benefits.

Of note, dotloop has partnerships with 150+ MLS and Associations to provide our users with comprehensive interactive forms coverage so you can streamline transactions and get deals done fast. Access to these interactive forms and innovative features such as Messenger, an in-app text feature that provides agents with rapid client response times and real-time notifications as they share and edit documents, collect eSignatures, gain compliance and close deals, are what make dotloop unique.

Questions? Please contact a Business Consultant to help determine the best option for you.

Market Center Leadership?
Dotloop Business+ continues to get deals done for Market Centers and agents. Virtual real-time visibility, custom review stages and turnkey transactions keep everyone in the loop. An admin dashboard allows for quick and easy communication with agents and teams. Empower your agents with the most seamless transaction experience, allowing them to focus on the client experience and growing their business.

Team?
Dotloop for Teams offers the ability to “act on behalf” of your agents while tracking who completed what action. Custom templates and workflows allow the team to get deals done seamlessly, while team-specific branding helps to build your business and instill confidence with clients. Dotloop for Teams gives your team the control and collaboration to operate like a brokerage.

Individual Agent?
Dotloop Premium accounts provide you with unlimited loops, Task Templates, phone support, text Messenger and much more.

NOTE: If multiple agents in your Market Center also purchase individual accounts, you might want to ask leadership to consider Business+ for the full and most comprehensive experience.

Yes, as a part of the Keller Cloud Innovator Program dotloop is now integrated with Command. Once you connect your dotloop account to Command, you will be able to create loops through your opportunities and seamlessly import documents for compliance.

To learn more about how this integration, check out the step-by-step articles below:

• How to connect dotloop with Command
• How to create a loop via Command Opportunities
• Syncing a document in dotloop to an opportunity
• Import complete loops into Command

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Market Centers are being offered a competitive pricing model based on size. A Success Manager or Business Consultant can help determine the best pricing for your Market Center’s needs.

To request a personalized quote for a dotloop for Teams or to see a demo, connect with a Business Consultant today.

The Keller Williams discount codes for Associates who want to keep all their Premium features expire on December 17, 2019. After this date, our standard dotloop Premium pricing ($29/month or $299/year) will resume.

NOTE: If multiple agents in your Market Center also purchase individual accounts, you might want to ask leadership to consider Business+ for the full and most comprehensive experience.

Absolutely! As an individual agent, you can unlock all dotloop Premium features and submit documents for compliance through our integration with Command.