Our Commitment To Privacy
Your privacy is important to us. In order to better protect your privacy, we provide this notice (the “Policy”) explaining our information practices and the choices you can make about the way your information is collected and used. By providing personal information to the dotloop company (“dotloop”) through our website www.dotloop.com, you agree and consent that we may collect, use, and disclose your personal information in accordance with this Policy. To make this Policy easy to find, we make it available on our homepage.
The Information We Collect
This Policy applies to all information collected or submitted on dotloop.com. We consider “personal information” to mean information about an identifiable individual. The type of personal information collected on the website includes, but is not limited to: Name, Address, Email Address, Phone Number, and information about a real estate transaction in which you are involved. Contact information of other people may also be collected from or submitted by you during the transaction process or for other communication purposes. The same types of information previously described in this paragraph will also apply to other people’s information. All credit card information submitted by you within dotloop.com in connection with a transaction is collected by a secure third party and is not stored by dotloop.
The Way We Use Information
We use the information you provide when processing or completing a transaction on dotloop to communicate to the other parties involved. We do not share this information with outside parties except to the extent necessary to complete a transaction, where required or permitted by law, or as set forth in this Policy. We may share your personal information with third parties who may offer services that may be of interest (“Third Party Sharing”).
Similarly, we use the information you provide about someone else for communications required during the transaction process. If you provide personal information about your client(s) to us for the purpose of completing a transaction, you represent and warrant that you have obtained their consent to do so. Such information may be shared with outside parties to complete a transaction for Third Party Sharing.
If you wish to opt out of such Third Party Sharing, please email us with your request at firstname.lastname@example.org. We use return email addresses to answer the email we receive. dotloop may use the information collected from you to provide you with additional information about dotloop’s services, partners, promotions, and events. Every marketing email from dotloop contains instructions on how to opt out of receiving further marketing emails.
We use non-identifying and aggregate information to better design our website and to share with advertisers. We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where dotloop.com is used so that we can better understand customer behavior and improve our website to better suit our customers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form.
At times dotloop.com may make certain non-identifying information available to strategic partners that work with dotloop.com to provide products and services. Such information helps us make our advertising and email communications more relevant to your interests and needs.
We may also share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain Personal Information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. In the event that we enter into a business transaction, such as a merger with or an acquisition by another company, or a sale of some or all of our assets, your personal information may be among the assets that are transferred or disclosed in connection with such a transaction.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described in this Policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to help safeguard and secure the information we collect online. You should note, though, that the internet is not a 100% secure environment. There is no guarantee that information you provide or that we maintain may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
How You Can Access Your Information
You can retrieve your Personal Information by accessing your account on dotloop.com.
For Residents of Canada
Normally, dotloop will not disclose personal information unless you have authorized the disclosure. There are some circumstances where dotloop may disclose personal information without consent. Such circumstances include where dotloop is required or permitted by law; where it is necessary to protect the rights, privacy, safety or property of an identifiable person or group; or where the information is public. dotloop will not disclose more information than required or permitted.
dotloop endeavors to ensure that your personal information is as accurate as necessary and generally retains personal information as long as is necessary to fulfill the purposes for which it was collected.
dotloop is operated in the United States. Any information provided through dotloop.com will be processed and stored in the United States, where privacy laws may offer different levels of protection from those in Canada and personal information may be subject to access by and disclosure to law enforcement agencies in the United States. We may also share personal information with organizations that perform services on our behalf. We require those service providers to take the necessary precautions to protect the personal information.
Our web servers track general information about visitors such as their domain name, time of visit, IP address and the pages being accessed. This information is used only in aggregate form to better manage our website. dotloop uses “cookies” to improve site navigation and enhance the online experience.
In the event dotloop intends to sell or transfer ownership or control of any or all of its business, operations or services to a third party, dotloop may transfer personal information to a potential buyer both before and after the purchase, as long as the potential buyer agrees to treat the personal information in accordance with the terms of this Policy.
In most cases and subject to legal or contractual restrictions, you are free to refuse or withdraw your consent at any time upon reasonable, advance notice.
Changes to the Policy
Links to Third Party Websites
Our Website may contain “links” to other websites. We cannot be responsible for the content or privacy practices employed by other sites. We encourage you to review the privacy policies of these websites before disclosing any personal information to or through them.
How To Contact Us
Should you have other questions or concerns about this Policy, please email us at email@example.com. You may also write to us at:
700 West Pete Rose Way
Cincinnati, OH 45203
If you’re looking for more information on dotloop’s security & practices please visit our trust page.
Last updated: June 2012