Managing Remote Agents and Teams Effectively

dotloop

February 13, 2018 | comments

3 Pro Tips to Virtually Leading Real Estate Professionals

With new workplace technology popping up every day, it’s becoming commonplace for real estate professionals to work remotely and close deals on-the-go. But like any major changes in the evolving workplace, adapting a more flexible work environment requires a change in how employees are managed.

1. Check in regularly

 
Meet with agents before they begin working remotely to discuss their needs, ask about their preferred work styles and see what motivates them. These proactive discussions can help you get in front of any potential issues and align on what success looks like.

However, it’s also important that you maintain regular check-ins with your remote agents to acknowledge successes, address any challenges, and to make them feel supported as a team member.

2. Don’t micromanage

 
Some managers find it hard to believe that employees can still be productive if they aren’t physically in the office. This distrust can lead to a bad case of micromanagement.

With a holistic approach to transaction management, dotloop’s robust reporting and compliance tools can help provide more transparency and give teams a sense of what items are being crossed off the list and when. Dotloop’s dashboard gives brokers, admins and team leaders the ability to drill down into the performance of each individual agent and quickly identify growth opportunities.

Also, with dotloop, you and your admins can easily access transactions to better assist remote agents in getting deals done faster.

3. Provide the right technology

 
The best way to set your remote employees up for success is to provide them tools that offer seamless ways to communicate and collaborate with both colleagues and clients so they can be productive from any location.

72% of buyers today use a mobile phone, tablet or app to begin their home search.* Having access to a mobile-optimized transaction platform like dotloop enables your agents to close deals on-the-go using whichever device is easiest at that moment, while also communicating the status back to their teams. With the right tools in place, deals can be closed even while you’re at an open house, on the road, or 30,000 feet in the air.

To achieve success, it’s important to put protocols in place to help you manage your remote agents while also empowering them to take ownership of their own working habits.

*NAR Home Buyer and Seller Generational Trends Report 2017 & 2016 Profile of Home Buyers and Sellers