Privacy Policy

Your privacy is important to us. In order to better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. By providing personal information to The DotLoop Company ("DotLoop") through our website www.dotloop.com, you agree and consent that we may collect, use, and disclose your personal information in accordance with this Policy. Unless permitted by law, DotLoop does not collect, use, or disclose personal information without consent. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This notice applies to all information collected or submitted on DotLoop.com. We consider "personal information" to mean information about an identifiable individual, other than business contact information. The type of personal information collected on the website includes, but is not limited to: Name, Address, Email Address, Phone Number and any other relevant contact info. We will also collect Personal Information required to complete a transaction on DotLoop.com. Contact Information of other people may also be collected from or submitted by you during the transaction process or for other communication purposes. The same types of information previously described in this paragraph will also apply to other people's information. All credit card information within DotLoop.com is collected by a secure third party and is not stored by DotLoop.

We use the information you provide when completing a transaction on DotLoop.com to communicate to other parties involved. We do not share this information with outside parties except to the extent necessary to complete a transaction or in communications acceptable to you. Similarly, we use the information you provide about someone else only for communications required during the transaction process. If you provide personal information about your client(s) to us for the purpose of completing a transaction, we agree that you have obtained their consent to do so. Such information is not shared with outside parties except to the extent necessary to complete a transaction or in communication acceptable to that party.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. If you request other services, the information collected will only be used for the purposes required by those services and agreed to by you. DotLoop.com may use the information collected to provide you with additional information about DotLoop's services, partners, promotions, and events. Every marketing email from DotLoop.com contains instructions on how to opt out of receiving further marketing emails.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we will not disclose any information that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

You can retrieve and maintain all your personally identifiable information that we collect online by accessing your Profile on DotLoop.com. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your account. DotLoop may decline to provide access to personal information in certain limited circumstances, including where permitted or required by law.

Normally, DotLoop will not disclose personal information unless you have authorized the disclosure. There are some circumstances where DotLoop may disclose personal information without consent. Such circumstances include where DotLoop is required or permitted by law; where it is necessary to protect the rights, privacy, safety or property of an identifiable person or group; or where the information is public. DotLoop will not disclose more information than required or permitted.

DotLoop endeavors to ensure that your personal information is as accurate as necessary and generally retains personal information as long as is necessary to fulfill the purposes for which it was collected.

DotLoop is operated in the United States. Any information provided through dotloop.com will be processed and stored in the United States, where privacy laws may offer different levels of protection from those in Canada and personal information may be subject to access by and disclosure to law enforcement agencies in the United States. We may also share personal information with organizations that perform services on our behalf. We require those service providers to take the necessary precautions to protect the personal information.

Our web servers track general information about visitors such as their domain name, time of visit, IP address and the pages being accessed. This information is used only in aggregate form to better manage our website. DotLoop uses "cookies" to improve site navigation and enhance the online experience.

In the event DotLoop intends to sell or transfer ownership or control of any or all of its business, operations or services to a third party, DotLoop may transfer personal information to a potential buyer both before and after the purchase, as long as the potential buyer agrees to treat the personal information in accordance with the terms of this Policy.

In most cases and subject to legal or contractual restrictions, you are free to refuse or withdraw your consent at any time upon reasonable, advance notice.

Should you have other questions or concerns about these privacy policies, please call the DotLoop Help Line or email the help desk at support@dotloop.com.